How does the Town find out about outages?

The Town of Clayton has an automated system that alerts our Electric Department whenever the power goes out. That automatic alert is sent to crews and they begin to respond before most people can even pick up their phone to report the outage. It does take our electric crews time to arrive at the scene, especially if road conditions are bad, but they work quickly to determine the cause and safely begin repair work. That's one of the benefits of being on Clayton Public Power: our crews are local, right here in Clayton, ready and waiting to respond.

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1. When should I call to report an outage?
2. How does the Town find out about outages?
3. Why do ice storms cause outages?